In the past many consumers were lured into expensive Internet purchases when searching for software downloads, route planners and other Internet services. The service providers tricked consumers to believe that the services were free of charge and hid the prices in the General Terms and Conditions. The German government reacted to this and introduced a new law which became effective on 1st of August 2012 – the “button-solution”. The German Federal Consumer Ministry plans to evaluate the impact of the new regulation. ConPolicy was awarded this evaluation contract. Under the project leadership of Prof Dr Gerald Spindler (University of Göttingen) and with the assistance of Prof Annelies Blom from Survex – Survey Methods Consulting – the regulation will be evaluated throughout the next year.
