Data is an essential element of an evidence-based consumer policy. But what kind of data is needed for a consumer policy that is aligned to consumer issues and needs? By what means should this data be gathered? And what can be learned from international good practices in this regard?
These questions were in the focus of a conference about “Strengthening Consumer Policy in India through Assessing Consumer Detriment“, which was jointly hosted by German International Cooperation and the Indian Ministry for Consumer Affairs in New Delhi. In the context of the conference, ConPolicy-Director Prof Dr Christian Thorun gave an introduction into the topic and showed how the European Union and selected EU Member States approach the collection and analysis of data on consumer detriment.