Organisation of consumer protection in selected European countriesPublication of a ConPolicy study commissioned by the Austrian Ministry of Social Affairs

ConPolicy was commissioned by the Austrian Federal Ministry of Social Affairs, Health, Care and Consumer Protection to conduct a study on the organisation of consumer protection in selected European countries. The aim of the project was to enable conclusions for the future orientation of consumer protection in Austria by analysing successful examples in the European environment.

With the help of a literature research and expert interviews, the structure and the performance of tasks of selected consumer organisations were presented. Representatives of these consumer organisations presented their approaches at a stakeholder workshop and offered interest groups and politicians from Austria the opportunity to exchange views and ask questions. On this basis, a transfer workshop was held in order to draw concrete conclusions from the impressions gained for the possibilities for the future orientation of consumer work in Austria.

The preparation of successful examples from the European environment is available for download on the ConPolicy website here.