CEERGuide on bundled products

Recommended reading

Council of European Energy Regulators

Release date:
November 2019

CEER, Ref: C19--PEER-07-06

In recent years, consumers are increasingly purchasing so-called “bundled products” (also known as combined, optional or additional services). Businesses are marketing packages of combined goods and/or services within a sector, for example broadband bundles (e.g. internet + fixed telephone + TV + mobile telephony services) or products bundled across multiple sectors (e.g. energy + household insurance; banking + travel insurance; credit cards + travel; or other combinations). The potential complexity, and multi-sectoral nature, of such products raises the question of how to help consumers make better choices when faced with complex products and markets. This guide promotes a consistent framework for the treatment of bundled products in Europe across various sectors.

Link to publication