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Clear demands for practical checks and citizen-centered serviceFederal Cabinet adopts modernization agenda

The modernization agenda adopted on October 2 makes it clear that reducing bureaucracy requires the involvement of the target groups. Practical checks are mentioned as a standard tool. They are intended to identify and remove bureaucratic hurdles with the involvement of citizens, businesses, and the administration—thus making life noticeably easier for everyone. In the future, practical checks are to be carried out several times a year across departments. Another positive point: citizen-centered service!

Overall, the concepts of target group orientation, user centricity, and practicality run through the entire agenda and thus form the basis for many of the planned reforms.

ConPolicy has years of experience in developing and evaluating user-oriented policies. With our expertise in behavioral sciences and scientific evaluation, we make processes and services simpler, more understandable, and ultimately faster for everyone. Successful target group involvement through stakeholder workshops, focus groups, and surveys is part of our everyday work.

Further information on our practical check services can be found here.