Kenning P. & V. Zimmermann-JanssenConsumer protection and digitization: Selected issues and current topics in the digital world

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Peter Kenning & Vita E. M. Zimmermann-Janssen

Release date:
March 2021

Zeitschrift für Wettbewerbsrecht, Volume 19, Issue 1, pages 62–77

The progressing digitization also poses challenges for consumer policy and consumer protection. The aim of this article is to structure these challenges and to discuss them using three current issues. One overarching result of the discussion is that a future-oriented consumer policy should go beyond traditional consumer protection and should include a broadened perspective. An essential element of a consumer policy that is modern in this sense would be to understand consumers more strongly than before as active actors in economic life.

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