In India, legislation in the area of consumer protection is relatively developed. However, the laws have been criticized for being inadequately enforced. This was, among other reasons, because the Monopolies and Restrictive Trade Practices (MRTP) Commission, the body responsible for law enforcement, was disbanded in 2002 without an institutional replacement. This dissolution has left a gap in the system of Indian law enforcement.
The aim of this international consulting project was, therefore, to examine to what extent the establishment of a National Consumer Protection Agency would make sense, with what competencies it should be equipped and what governance structure it should have.
ConPolicy implemented this project together with the Indian expert Dr K. N. Chaturvedi. For the project, the initial situation in India was analyzed and international best practices were evaluated.