The project "Empowering consumers in the neighborhood" aims to support vulnerable consumer groups in their everyday consumer lives in a variety of ways.
On behalf of the vzbv, ConPolicy evaluated the neighborhood project from May to September 2023 to determine which of the methods used are particularly effective in achieving the project objectives.
A comprehensive collection of primary data from various stakeholders and participants impressively demonstrated the benefits of the neighborhood project for the target group. The employees of the neighborhood project succeeded in gaining the trust of the target group and general recognition for the professional quality of the performed work. The most important conclusion from the evaluation is therefore the expressed desire across all surveys that the project should be continued unchanged and made permanent.