ConPolicy Newsletter 2018 - 3

Dear Reader,


In today's issue ConPolicy informs you about: 

We wish you an exciting read!

Kind regards!

Your ConPolicy team

  News about ConPolicy

ConPolicy publishes final report and policy paper on the privacy-one-pager
Better informed? Results from behavioral science on the effectiveness of the privacy-one-pager approach and further solutions for data protection

In the digital world, personal data is collected and processed in a wide variety of situations. There exist legal obligations on how consumers should be informed in a transparent manner. However, in practice consumers are often inadequately informed about data processing and "blindly" consent to it. In order to inform consumers better the so-called privacy-one-pager has been developed. It summarizes the essential information of a lengthily privacy policy on one page in a standardized form. However, it has not yet been explored whether the privacy-one-pager indeed informs consumers in a better way.

The aim of the ConPolicy study is therefore to evaluate the effectiveness of the privacy-one-pager, to classify the results, to examine further solutions, and to derive recommendations for actions. The overarching aim of the study is to show through which measures decision-making situations should be designed so that consumers are able to act according to their individual privacy preferences as simple and informed as possible.

The study summarizes the results of the research project "Development and validation of recommendations in order to support consumers’ privacy consent (Consent 2.0)". The project was funded by the Federal Ministry of Justice and Consumer Protection (BMJV) via the Federal Agency for Agriculture and Food (BLE) in the period from 01.08.2016 to 30.11.2017.

The study can be downloaded here (German). A summary of the study can be found here (German).

Study for the German Society for International Cooperation (GIZ)
ConPolicy develops a concept for impact measurement in the Alliance for Sustainable Textiles

ConPolicy has been commissioned by the German Society for International Cooperation (GIZ) to develop a workable approach to measure the impact of the Partnership for Sustainable Textiles. The Partnership is characterized by members assuming individual responsibility but also working collectively in joint initiatives.

More information can be found here.

  Consumer policy news

Consumer protection
Claims for conciliation in the postal sector increased fourfold

Last week, the conciliation board for postal affairs at the German Federal Network Agency published its 2017 activity report. It includes evaluations... Read more

Consumer protection
Commission ask social media companies to continue improving compliance with EU consumer rules

Last Thursday, the European Commission and other EU consumer authorities published the changes made by Facebook, Twitter and Google+ to align their... Read more

Financial services
Virtual currencies entail greats risks for consumers

Yesterday, the three European Supervisory Authorities regarding securities (ESMA), banking (EBA) and insurance and pensions (EIOPA) published an... Read more

Consumer behavior
Parents disagree about tracking techniques to locate their children

This week, the German watchdog team of the consumer association in North Rhine-Westphalia published its survey results on location tracking of... Read more

  Recommended reading

Consumer conciliation board for telecommunications at the German Federal Network Agency
Activity report of the consumer conciliation board for telecommunications 2017

Once again, the German Federal Network Agency released its report on the work of the consumer conciliation board for telecommunications in the... Read more

Consumers International
Connecting Voices: A role for consumer rights in developing digital society

Digital technology and innovations are bringing many benefits to communities across the globe. They are identifying new solutions to social problems,... Read more

Tyers, R.
Cheaper market offers letter trial – Research results

This paper reports the results of the Cheaper Market Offers Letter (CMOL) trial, which Ofgem carried out between June and August 2017. This was the... Read more