ConPolicy Newsletter 2018 - 2

Dear Reader,


In today's issue ConPolicy informs you about: 

We wish you an exciting read!

Kind regards!

Your ConPolicy team

  News about ConPolicy

Corporate Digital Responsibility
Prof. Dr. Christian Thorun publishes article on corporate responsibility in the digital world

Consumer trust is a core resource of the digital economy. Only if consumers can trust in companies to handle their sensitive and personal data safely and help them with problems and inquiries with regard to digital applications, the digital transformation in B2C markets will be successful.

In his article, Prof. Dr. Christian Thorun examines why it is essential for companies in the digital age to engage in corporate digital responsibility. He explains how the classical approach of CSR, that is currently primarily focusing on negative externalities in the field of environment, human rights and social issues, should be broadened to the digital world.

The article can be retrieved here.

  Consumer policy news

Consumer protection
Market watchdogs are investigating consumer complaints about cryptocurrencies

Currently, the market watchdogs at the Consumer Association Hessen are investigating consumer complaints regarding roughly 20 different providers and... Read more

EU Single Market
Consumers ought to benefit from better electronic payments as part of new directive

As of as of 13 January 2018, the revised European Payment Services Directive (PSD2) has come into force. With these new rules the Commission seeks to... Read more

Market watchdogs warn against cheap clothing from Asian online stores

This week, the market watchdog team "Digital World" of the consumer association in Brandenburg presented its survey results on offers from online... Read more

  Recommended reading

Antofie T. et al.
Mapping of risk web-platforms and risk data: Collection of good practices

A successful DRR results from the combination of top-down, strategies, with bottom-up, methodological approaches. The top–down approach refers more to... Read more

Fabo, B. et al.
An overview of European platforms: Scope and business models

The platform economy has become an important consideration within the European Commission’s Digital Economy agenda. By mapping the platform economy... Read more

Stiftung Datenschutz
Transferring data easily – Your right to data portability

Data portability – what about it? Many consumers may be familiar with this – when trying to change their fitness tracker or electricity supplier the... Read more

Jonas, M. et al.
On the current stage of development of consumer research in Austria

Empirical knowledge about the use and consumption of consumer goods as well as the needs and problems of consumers is playing an increasingly... Read more

Bala, C. & W. Schuldzinski (Eds.)
The 21st century consumer: Vulnerable, responsible, transparent?

If we want to implement sustainable consumption, do we mean an efficient green economy or sufficiency strategies of post-growth societies? Do we need... Read more

Bernauer, M. & L. Reisch
Green defaults as instruments of a sustainable energy demand policy – Project report

This is a research report from one of the Work Areas on “Behavioral Policies for the Energiewende”, prepared within the Kopernikus-Project... Read more

Lorenz, B. & N. Langen
Determinants of how individuals choose, eat and waste: Providing common ground to enhance sustainable food consumption out-of-home

The transformation of food consumption in wealthy economies is regarded as an essential measure to reach global sustainability goals. However,... Read more

Strünck C. & Reisch L. A.
Consumer policy

The notion of ​​consumer sovereignty meets several limits in reality. There are many asymmetries between providers and consumers, for example in terms... Read more

Rott, P.
Legal clarity, law enforcement and consumer protection

The digitization of the economy and society poses new challenges for consumer law. Does a digital economy and society need Consumer Rights 2.0?... Read more

Financial Ombudsman Service
Annual review 2016/2017

This annual review shows vividly how the times we're living in affect how we feel about and manage money. And through keeping up the focus of the... Read more

Thorun, C.
Corporate Digital Responsibility: Corporate responsibility in the digital world

Consumer confidence is a core resource of the digital economy. For only if consumers trust companies that their personal data will not be misused and... Read more

State Ministry for Social Affairs and Consumer Protection of Saxony
Consumer protection report 2017

Consumer policy is cross-sectional. Thus, the diverse range of topics extends far beyond the more important areas of product safety, data protection... Read more