06/07/2018

Organizational and team development
ConPolicy workshop program expanded

For many years, ConPolicy has also been accompanying different organizations with department- or team workshops supporting them to delve into important topics outside the day-to-day business and with special methods.

As the need to develop your own organization or team and adapt it to changing circumstances does not spare actors in the political and public sphere, we have now expanded our workshop program. Developing a vision for one's own actions, sharpening existing processes and developing new ones or retrospectively learning from projects and work phases are just three possible topics from the ConPolicy Workshop program. In addition, we offer customized workshops on the individual concerns of our clients.

As a scientific policy consultancy, we are well versed at the interface of public administration, business and civil society. In this way, we combine in our workshops substantive know-how, e.g. in the fields of consumer policy, environmental policy or development cooperation with methodological expertise in organizational development. Many years of moderation experience and continuous training, e.g. in systemic organizational consulting, ensure the practical, theoretical and methodological foundations of our workshops.

If you would like to know more about our approach or to organize a workshop with us, please contact us. We are happy to help!

06/05/2018

Anchoring consumer protection in organizations
The Consumer Protection Officer

In order to take account of the growing importance of consumer protection, ING-DiBa is taking a new approach, introducing the function of the Consumer Protection Officer. The tasks of the Consumer Protection Officer include optimized internal and external interface management, the promotion of an increased awareness of consumer protection in the organization and thus the proactive handling of the topic in order to be able to use competitive opportunities.

ConPolicy advised the direct bank on the design of this function. In a systematic comparative analysis, relevant parameters of the functional design (tasks, powers, location in the company, etc.) were identified. These were then filled with concrete content for the Consumer Protection Officer.

To the project

05/24/2018

Price transparency for consumer credit
ConPolicy presents study in Vienna

How transparent is the information on interest rates and costs in consumer credit advertising? What are the experiences of regulators and consumer organizations with the regulations in their country and are there best practices in other EU Member States?

ConPolicy examined these questions in a comparative study for Belgium, Germany, Austria and Great Britain on behalf of ING-DiBa Austria.

The results of the study were presented by ConPolicy managing director Prof. Dr. Christian Thorun as part of the Club Orange Vienna of ING-DiBa Austria in Vienna today. Afterwards, Christian Thorun discussed the results of the study with the Consumer Protection Officer of ING-DiBa Thomas Bieler and the editor in chief of Finanztip Hermann-Josef Tenhagen.

To the study