ConPolicy Newsletter 2021 - 01

Dear Reader,

 

ConPolicy wishes a happy new year! In the first newsletter of the year ConPolicy informs you about:

We wish you an exciting read!

Kind regards!

Your ConPolicy team

  News about ConPolicy

Event in the context of the ConProTec_ted research project by ConPolicy and Fraunhofer IUK-Technology
Invitation to the virtual final event "Rethinking consumer protection digitally" on February 19, 2021

On February 19, 2021, ConPolicy and its project partner Fraunhofer IUK-Technologie will host the virtual final event of the ConProTec_ted project. The aim of the project was to explore the possibility to engage digital technologies for consumer protection and empowerment goals. 

After an introduction by State Secretary Prof. Dr. Christian Kastrop and a presentation of the central study results, members of the German Bundestag and actors from the fields of consumer protection and digitalization will discuss how digital technology can be successfully used in consumer protection and how a corresponding innovation process can be set in motion.

The conference will take place in Webex format on February 19, 2021, from 10:00 to 12:30. You can view the program here. We kindly ask you to register for the conference via this link until February 12, 2021.

Project "Ways and building blocks of a digital agenda for sustainable consumption" on behalf of the Federal Environment
German Federal Environment Agency (UBA) publishes ConPolicy report "Promoting Sustainable Consumption through Digital Product Information"

On behalf of the Federal Environment Agency, ConPolicy investigated to what degree consumers can find information about the sustainability of products on the internet and which measures should be taken to close existing information gaps.

The methodological basis of the report were expert interviews, a market check and an analysis of the relevant literature. Based on this, an inventory of the availability of environmental information on the internet was drawn up. From this, recommendations were derived, covering both practical issues of data collection and provision of environmental information as well as political measures for better consumer information. 

The study shows that environment-related product information is generally insufficiently available in digital media. Particular deficits concerning the availability of information on the service life and repairability of products are detected. Also, consumers have difficulties in orienting themselves in face of the large number of eco-labels and environment-related advertising claims.

In the interest of better digital consumer information, it is proposed to improve the availability of environmental information, especially in digital media, through machine readability, standardization and data interfaces. Labeling requirements should be introduced for the service life and repairability of products, analogous to the EU energy label. A framework for standardized collection and evaluation of environmental information should be created through an electronic product passport.

You can find the study results here.

More information about the project can be found here.

  Consumer policy news

Consumer protection
Number of complaints about postal services remains almost unchanged

The German Federal Network Agency (BNetzA) published data on complaints and arbitration requests regarding postal services in 2020 today. The Federal... Read more

Sustainability
Amount of household waste increased by two kilos per capita in 2019

Today, the German Federal Statistical Office (Destatis) published preliminary data on the amount of waste generated by private households in Germany... Read more

Digitalization
More than half of Internet users affected by cyber crime

Today, the digital association Bitkom published the results of a representative survey on experiences with cybercrime among consumers in Germany.... Read more

  Recommended reading

German Federal Cartel Office
Sector survey on smart TVs reveals deficits in consumer protection

Smart TVs have become standard equipment in German TV households over the recent years. After increasing reports of possible violations of consumer... Read more

Weinzier, Q.
Dark Patterns as a legal challenge – Legal protection against the exploitation of behavioral anomalies

The discussion on behavioral law and economics is turning around two questions: The limits of the use of behavioral regulatory instruments (nudging)... Read more

Reyna, A.
What place for fairness in digital content contracts?

Consumers often face restrictions on access to and use of content offered online, which are enforced in end-user license agreements. These... Read more

Nürnberg, M.
The enforcement of consumer rights

The enforcement of consumer rights is considered deficient. In order to actually enforce consumer law, Germany, France and the Netherlands... Read more

Gellrich, A.
CO2 footprints in everyday traffic

The secondary evaluation on which this study is based is based on the results of "Mobility in Germany" and aims to identify factors and... Read more

Gellrich, A.
Private air travel – Environmental awareness and CO2 compensation

This flyer presents survey results from the 2018 environmental awareness study on air travel and voluntary compensation payments. The respondents'... Read more