ConPolicy Newsletter 2018 - 5

Dear Reader,


In today's issue ConPolicy informs you about: 

We wish you an exciting read!

Kind regards!

Your ConPolicy team

  News about ConPolicy

Workshop on Corporate Digital Responsibility
ConPolicy at re:publica 2018

At this year’s re:publica a workshop titled “Corporate Digital Responsibility: What is our responsibility as a company in the digital economy” was implemented.

Together with interested participants, Stephan Engel from Otto Group and ConPolicy project manager Dr. Sara Elisa Kettner discussed opportunities and challenges of corporate digital responsibility and worked on potential solutions in this field.

Please find more information on the workshop here (German).

Consumer Education – Orientation in a Digital World
ConPolicy moderates Round Table Consumer Education

Digital everyday life offers many new consumption options to consumers. Yet, they are also confronted with new challenges: Which social networks can I trust? How should I change the settings in an app such that it protects my data? How do I protect my children against cyber-bullying? Should I really get a digital voice assistant for my apartment? In order to be able to answer these questions, consumers need specific competencies. However, research shows that there are deficits regarding these competencies.

Therefore, the German Standing Conference of the Ministers of Education and Cultural Affairs recommended in 2013 to extend consumer education in schools. In the light of this five-year decision, the NRW Ministry of Consumer Protection today invited to a Round Table Consumer Education. The event covered questions regarding the status quo of the implementation of these recommendations in the German federal states, which good examples can be derived, and how the states can ensure that teachers are qualified to impart these new contents.

ConPolicy Managing Director, Prof. Dr. Christian Thorun, moderated the event (link in German). Participants were, amongst others: Christina Schulze Föcking, Minister for Consumer Protection in NRW, Reinhold Jost, Minister for Consumer Protection in Saarland, Yvonne Gebauer, Minister for Education in NRW, as well as Klaus Müller, Executive Director of The Federation of German Consumer Organizations.

Big data and smart living: Status quo and development trends
ConPolicy-report for the ABIDA-consortium available

Our every day life is increasingly influenced by digitalization and therefore it is not surprising that consumers’ home and leisure are digitally connected.

Together with Stiftung Neue Verantwortung a report for the ABIDA-project has been written between September 2017 and February 2018. The report aims at systematically analyzing big data in the area of smart living and gives an overview of data-driven smart living applications. Furthermore, necessary needs for action with respect to informational self-determination, user profiling and IT-security in the area of smart living and big data were identified and recommendations were developed.

The report (German) may be downloaded from the ABIDA-website.
More information on the project may be found here.

  Consumer policy news

Financial services
New FCA complaints data reveals issue with payment protection insurance

Today, the British Financial Conduct Authority (FCA) presented its new complaints data about financial services firms. This data relates to the second... Read more

Consumer protection
Commission proposes New Deal to promote consumer rights in the EU

Today, the Commission presented its New Deal for consumers with the aim to strengthen EU consumer rights and enforcement under Union law. At its core... Read more

Consumer protection
German Network Agency withdraws tracking devices with monitoring function from circulation

Today, the German Federal Network Agency announced that from now on it will take more serious action against tracking devices and their sales, which... Read more

  Recommended reading

Hellmann, K. & M. Lüdicke
The throwaway society: A look in the back mirror

Whilst public criticisms of an increasingly wasteful consumer society emerged already in late nineteenth Century, the specific concept of a “Throwaway... Read more

Gier, N. et al.
On the concept of a consumer information system as a supplement – or alternative? – to the classical information label

One of the main problems of modern economies is the information asymmetry between providers and consumers of a service, which is often caused by the... Read more

Peuckert, J. & J. Pentzien
Compromises of sharing – Sustainable governance of peer-to-peer sharing practices

The impact of the Internet-based sharing of goods between individuals on sustainable development is ambivalent. The great economic and environmental... Read more

iff institute for financial services e.V.
Evaluation of the debt collection regulations of the law against dubious business practices

The German Federal Ministry of Justice and Consumer Protection intends to have the debt collection regulations of the law against dubious business... Read more

UK Department for Business, Energy and Industrial Strategy
Modernizing consumer markets: Consumer Green Paper

Consumers are central to our economy: their choices about what they spend on goods and services drives innovation and competition. If competition is... Read more

Consumers International
The challenge of protecting consumers from unsafe products – A global picture

This report highlights significant variations in the way that different countries protect consumers from unsafe products, leading to a fragmented... Read more