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All publications by Dr. Jana Diels

  • Diels, J., Münsch, M., Thorun, C. et al. (2022). Putting users in the loop: How user research can guide AI development for a consumer-oriented self-service portal. In: Rauterberg, M. (ed) Culture and Computing. HCII 2022. Vol 13324, Springer.
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  • Thorun, C. & Diels, J. (2019). Consumer protection technologies: An investigation into the potentials of new digital technologies for consumer policy. In: Journal of Consumer Policy.
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  • Suter, J. et al. (2019). Behvioural study on the digitalisation of the marketing and distance selling of retail financial services. Final report. European Commission – DG JUST.
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  • Thorun, C., Diels, J., Vetter, M., Reisch, L., Bernauer, M., Micklitz, H., Purnhagen, K., Rosenow, J., & Forster, D. (2016). Nudges and sustainable consumption: Determining and developing interventions to nudge sustainable consumption patterns
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  • Diels, J. L., & Müller, H. (2016). Reversing the similarity effect in stock-outs – A new look at a renowned phenomenon in consumers’ brand switching behavior. Psychology & Marketing, 33(1), 48-59.
  • Thorun, C., & Diels, J. (2014). Risks and Opportunities for Consumer Welfare Arising from the Transatlantic Trade and Investment Partnership (TTIP). FES WISO Diskurs.
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  • Thorun, C., & Diels, J. (2014). Der neue Sachverständigenrat für Verbraucherfragen: Gestaltungsparameter für eine effektive Verbraucherpolitik. FES WISO Direkt.
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  • Thorun, C., & Diels, J. (2014). The Transatlantic Trade and Investment Partnership (TTIP) and its possible implications for consumers. Neue Gesellschaft Frankfurter Hefte, 7(10), 33-37.
  • Diels, J. L., Wiebach, N., & Hildebrandt, L. (2013). The impact of promotions on consumer choices and preferences in out-of-stock situations. Journal of Retailing and Consumer Services, 20(6), 587-598.
  • Diels, J. L., & Müller, H. (2013). Revisiting Tversky's trail—How money makes a subtle difference in similarity effect experiments. Psychology & Marketing, 30(6), 501-511.