ConPolicy » Consulting

Consulting

Consumer policy is a horizontal, cross-cutting policy domain. This can pose significant challenges for businesses. Be it the consumer credit directive, unfair commercial practices legislation or privacy regulations - consumer law is comprehensive and constantly changing. Furthermore, due to the fact that consumer protection is under the auspices of different ministries and committees and because a wide range of stakeholders are involved, it is difficult  for businesses to stay current on developments.

ConPolicy helps businesses stay abreast of relevant developments in consumer policy. In doing so, ConPolicy enables businesses to engage in the political decision-making process early on, to anticipate changes in law and to develop positions and solutions. In our consulting practices we draw on our research and our international network of experts.

Core services offered by ConPolicy:

• Monitoring: Tailored to the specific needs of our clients, ConPolicy combines information about the consumer policy framework and the various expectations of relevant stakeholders.
• Situation Analysis: ConPolicy evaluates to what extent our clients’ operations comply with consumer expectations towards responsible business practices.
• Strategy and implementation: Based on the situation analysis, together with the client ConPolicy develops a strategy for how the client’s products, services and service delivery can be improved to exceed consumer expectations.
• Cooperation with stakeholders: Many of today’s challenges cannot be adequately addressed by a single company alone. Only together with other stakeholders can solutions be developed and implemented. ConPolicy assists businesses in the identification of relevant stakeholders and moderates an outcome-based dialogue.

Selected presentations

BP-Workshop "Human Rights and Business"
Moderation, 28 September 2011, Berlin

Quadriga Hochschule Berlin, Brussel: The EU legislative process and how to influence it
Workshop, 8 July 2011, Berlin

Quadriga Hochschule Berlin, Berlin: The German legislative process and how to influence it
Workshop, 7 July 2011, Berlin

Otto Group, Consumer sovereignty and consumer trust - Consequences for ethical consumption
Presentation, 9 June 2011, Berlin

German Federal Ministry of Labour and Social Affairs, Moderation of a range of sessions in the context of the Ministry's CSR activities at the Hannover Messe
Moderation, 4-5 April 2011, Hannover

Quadriga Academy, Introduction to the EU and the legislative process
Webinar, 24 November and 01 December 2010

Otto Group Stakeholder Dialogue 
Input from the consumer perspective, 21 October 2010, Hamburg

Daimler Sustainability Dialogue, Expectations on sustainable supply chain management: The consumer perspective 
Presentation, 5 November 2009, Stuttgart

Human Rights Lectures 2009 at the Free University Berlin, The power of consumers 
Presentation, 24 June 2009, Berlin

OECD: Conference on Corporate Responsibility, The Role of International Standards 
Presentation, 15 June 2009, Paris

Deutsches Netzwerk Wirtschaftsethik: Annual Meeting 2009, CSR in Dialogue with Brands – How to communicate responsibility to consumers? 
Panel discussion, 25 April 2009, Bonn

Consumer Citizen Network: 6th International Conference, Globalising Consumer Citizenship 
Panel discussion, 23 März 2009, Berlin

EU Commission: CSR Multistakeholder Forum, Transparency and CSR 
Presentation and panel discussion, 10 February 2009, Brussels

Conference „Fair trade – easy done” in Dorothee-Sölle-Haus, What a social label would need to deliver
Presentation, 28 November 2008, Hamburg

Warenkunde- und Technologietage Berlin 2008, Service in the Retail Sector: Quo vadis? 
Presentation, 7 November 2008, Berlin

Communication Congress 2008: Corporate Social Responsibility: Success through engagement 
Panel discussion, 9 October 2008, Berlin

Society for International Development: What consumers expect from business regarding their social responsibility 
Presentation, 29 May 2008, Berlin